For the best upload experience while using your TechDisc, we recommend minimizing the number of Bluetooth devices connected to your phone or tablet. Multiple Bluetooth connections can compete for bandwidth, potentially slowing down TechDisc's ability to upload data. If experiencing issues, disconnect any unnecessary Bluetooth devices from your phone, tablet, or computer.
Computers and laptops can have lots of issues connecting due to their Bluetooth. If you are having issues, we recommend purchasing an external USB dongle similar to this one. You can also connect to a phone or tablet using the TechDisc app. Generally, phones and tablets have much stronger Bluetooth than computers. As long as you are logged into the same TechDisc account, the throws will be recorded and show on every device that is connected to that account.
Make sure that your device permissions allow Bluetooth (sometimes listed as Location or Nearby Devices).
If you're still having trouble connecting your TechDisc or with your upload speeds, email help@techdisc.com. Please include the device and app (web, android, or iOS) you're using so we can assist you further.
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